News

  • ANZAC Day hours

    The Australian Passport Office will be closed on Wednesday 25th April 2018 for ANZAC day. For any urgent passport enquiries during this period, please contact the Australian Passport Information Service (APIS) on 131 232. 

    Please note - callers to APIS are currently experiencing longer than usual wait times.

    19 April 2018
  • Australian Passport Information Service call wait time delays

    Callers to the Australian Passport Information Service are currently experiencing longer than usual wait times.

    A number of strategies are being implemented to reduce call wait times over the coming weeks. We regret and apologise for any inconvenience this may cause.

    14 February 2018
  • Appointment system for legalising documents in Australia

    The Department of Foreign Affairs and Trade legalises signatures or seals that appear on Australian public documents (apostilles and authentications) and issues Certificates of No Impediment to Marriage (including witnessing the signature on the form).  Services in Australia are by appointment only.  You can make an appointment by calling 1300 935 260. Legalisation requests can also be lodged by mail.  For more information see smartraveller.gov.au

    05 June 2017