News

  • Passport application forms

    We have updated our paper application forms to reflect new passports legislation and policy.  Forms marked for expiry on 31 March 2016 can no longer be accepted.   If you have questions, ask for our flyer at Australia Post, check the content of this website or call the Australian Passport Information Service on 131 232.

    Alternatively, you can start your application using the form on this website, then print and sign the form before lodging it in person at Australia Post.

    07 July 2016
  • Closure of Newcastle Passport Office

    The Newcastle Passport Office ceased providing client services on 30 June 2016.  Passport clients will continue to be well served by Australia Post outlets that act as passport agencies in the Newcastle area.

    01 July 2016
  • Important Advice for Norfolk Island residents

    Documents of Identity to facilitate travel between Norfolk Island and other Australian destinations will no longer be issued from 1 July 2016.  

    From 1 July 2016 Norfolk Island residents travelling to and from other Australian destinations should consult with the airline on identity or travel documents required to facilitate check-in.  Norfolk Island residents who require a travel document after  1 July 2016 must apply and pay for an Australian passport.   

    From 1 July 2016, passport applications must be lodged in person at the new Australia Post office in the P&R grocery store at 6 Taylors Road.  Applications must be made on a Form PC1 (Application for an Australian Passport - Adult) or a Form PC4 (Application for an Australian Passport - Child), NOT a Form PC8 (Application for an Australian Passport - Overseas).

    Australia Post opening hours on Norfolk Island are 9 a.m. to 5 p.m. Monday to Friday and 9 a.m. to 12 noon on Saturdays.  Call 23474 for an appointment.  

    For all passports information, visit www.passports.gov.au or call 23754.

    01 July 2016
  • Proving your citizenship if one or both or your parents was an Australian permanent resident at the time of your birth

    If you were born in Australia on or after 20 August 1986 and your parent/s was an Australian permanent resident, you must provide evidence of your own Australian citizenship with a citizenship certificate issued by the Department of Immigration and Border Protection (DIBP). You will need to apply for this using Form 119 Application for evidence of Australian citizenship (pdf). You should take into account DIBP and passport processing times before booking any travel.

    Further information can be found on the DIBP website.

    Your parent’s permanent residency visa is not acceptable as proof of your citizenship.

    18 April 2016