News

  • Replacing passports lost or damaged in Cyclone Debbie

    The Australian Passport Office is currently replacing free of charge valid Australian passports that have been lost or damaged as a result of the floods caused by Tropical Cyclone Debbie, which occurred in Queensland and northern New South Wales on 28-31 March 2017.  To request a replacement passport please call the Australian Passport Information Service on 131 232 in the first instance.  The replacement passport will have the same expiry date as the lost/damaged passport.  In most circumstances, passports require at least two years remaining validity to be replaced free of charge.

    04 April 2017
  • Passport scams

    Australians should be aware of passport scams that request people to scan and email their passport details. These scams are attempts by scammers to trick you into giving out personal information and in some cases money. The department will never ask you to email a photo or a scan of your passport to renew your passport or request money by email. If you receive a passport scam email or something that you suspect may be a passport scam email:

    For more information about scams, see Scamwatch.

    13 December 2016
  • NEW Appointment system for legalising documents in Australia

    The Department of Foreign Affairs and Trade legalises signatures or seals that appear on Australian public documents (apostilles and authentications) and issues Certificates of No Impediment to Marriage (including witnessing the signature on the form).  Services in Australia are by appointment only.  You can make an appointment by calling 1300 935 260. Legalisation requests can also be lodged by mail.  For more information see smartraveller.gov.au.  Please note that limited appointments for lodgement of legalisations will be available at the Sydney and Melbourne offices from Monday 19 December to Monday 2 January 2017.  For all other offices, drop-box arrangements will be in place.

    17 November 2016