Hours of operation

Australian Passport Information Service hours of operation

Australian Eastern Daylight Time (AEDT):

  • Monday to Friday: 8.00 am to 9.00 pm
  • Weekends and non-national Public Holidays: 8.30 am to 5.00 pm
  • National Public Holidays: Closed*

*Holiday period

APIS will be operating with a limited service on the following days during the holiday period:

  • Sunday 25 to Tuesday 27 December 2016
  • Sunday 1 and Monday 2 January 2017.

Australian Passport Office Holiday hours

  • Monday 26 December: CLOSED
  • Tuesday 27 December: CLOSED
  • Wednesday 28 December: OPEN
  • Thursday 29 December: OPEN
  • Friday 30 December: OPEN
  • Saturday 31 December: CLOSED
  • Sunday 1 January: CLOSED
  • Monday 2 January: CLOSED

   If overseas, check the website of your closest embassy/consulate for opening hours

Passport office locations