Australian Passport Office

Website outage - Saturday 30 May 2015 from 0300 to 0700 AET

The passports website will be unavailable for maintenance from 0300 to 0700 AET on Saturday 30 May 2015. We apologise for any inconvenience. For urgent passports-related matters during this outage, please call the Consular Emergency Centre on 1300 720 536.


Frequently Asked Questions (FAQ)
For assistance in Australia call the
Australian Passport Information Service
on 131 232
8am-8pm Mon-Fri
8:30am-5pm Weekends
Closed national public holidays
For assistance overseas contact an
Australian diplomatic mission or consulate

Related Services


Passport news

  • Overseas Surcharge to apply from 1 July 2015

  • Waiver of fees

IPS website link