Australian Passport Office

Passports website outage on Friday 16 October 2015

The passports website will be unavailable for maintenance from 0400 to 0800 AEDT on Friday 16 October 2015. We apologise for any inconvenience. For urgent passports-related matters during this outage, please call the Consular Emergency Centre on 1300 720 536.


Frequently Asked Questions (FAQ)
For assistance in Australia call the
Australian Passport Information Service
on 131 232
Monday to Friday: 8.00am-9.00pm (EST)
Weekends and non-national Public Holidays: 8.30am-5.00pm (EST)
National public holidays: Closed
For assistance overseas contact an
Australian diplomatic mission or consulate

Related Services


Passport news

  • Waiver of fees

IPS website link