Where to attend an interview

Compulsory photo requirements

Wherever you lodge your application, you must provide two recent identical colour photos of yourself with your application form.

For a new application, one of these photos must be endorsed on the back with the words "This is a true photo of (your full name)" and then signed by your guarantor.

For a renewal application, which is the one page form, one of your photos must have your name printed on the back.

The photos must be no more than six months old.

Passports Online Service

Passport application forms can be completed and printed online, but not lodged. You will need to sign the completed application form in black ink and lodge it at one of the venues listed below, together with all of the supporting documentation listed on the application form.

In Australia

Adult application and renewal forms should be personally lodged by the applicant at an Australia Post outlet. Child passport applications should be lodged by a parent/person with a parental responsibility for the child.

You may also lodge applications at our passport offices in Australia if you need to travel urgently because of unforeseen, compassionate reasons or other exceptional circumstances, or if you require a travel document other than an Australian passport (except for applications for Documents of Identity for travel to Norfolk Island, which may be lodged with Australia Post). However, you will first need to make an appointment for an interview by calling the Australian Passport Information Service (APIS) on 131 232.


For adult applications and renewals, contact the nearest Australian diplomatic or consular mission for advice on how to lodge. Child passport applications should be lodged at the nearest Australian mission by a parent/person with a parental responsibility for the child.

Diplomatic or Official Passports

People who travel on Australian Government business may be issued a diplomatic or official passport. Applications for these passports must be lodged at a passport office only and be supported by a letter from the sponsoring government department. Any queries about diplomatic or official passports should be directed to the passport office through the relevant area in the sponsoring department

Passports Tips and Hints
Approximately 1700 Australia Post outlets act as passport agencies.

Locate the nearest Australia Post outlet

Australia Post