Australian Passport Office Client Feedback
We welcome your feedback on our services. The Australian Passport Office is committed to providing a secure, efficient and responsive passport service for Australia. If you wish to make a compliment, complaint or suggestion, please be as specific as possible when completing this form.
Important: This is a feedback channel only. If you require assistance with an online passport application or have a query about a passport application, please call the Australian Passport Information Service on 131 232.
We thank you for your compliments. We won’t contact you about your compliment however we will pass on the positive feedback to the relevant office for recognition.