We thank you for your compliments and suggestions. We won’t contact you about your compliment or suggestion and will pass this feedback on to the relevant office for acknowledgement or business improvement initiatives. Your enquiry or feedback All fields are required unless marked (optional) Select category Please select an optionEnquiryComplaintSuggestionCompliment Who is the feedback for? Please select an optionAustralian Passport OfficeAustralian Passport Information Office (call centre)Australia Post Please select an optionAdelaide Passport OfficeBrisbane Passport OfficeCanberra Passport OfficeDarwin Passport OfficeHobart Passport OfficeMelbourne Passport OfficePerth Passport OfficeSydney Passport OfficeOverseas post Passport OfficeWebsite Please select an option131 232 Please select an optionACTNSWNTQLDSATASVICWA13 76 78 Enter staff member details below (optional) Enter staff member details below (optional) Feedback category Please select an optionPassport Application UpdateCustomer serviceOffice feedbackPassport issueWebsiteOther Sub-category Please select an optionKnowledgeLevel of assistanceProfessionalismResponse time Feedback details Please provide details (if this relates to an existing passport application(s) include the form number or full name(s) and date of birth of passport applicants(s)) When was the service provided (optional)? When was the service provided (optional)?: Day Day12345678910111213141516171819202122232425262728293031 When was the service provided (optional)?: Month MonthJanFebMarAprMayJunJulAugSepOctNovDec When was the service provided (optional)?: Year Year1900190119021903190419051906190719081909191019111912191319141915191619171918191919201921192219231924192519261927192819291930193119321933193419351936193719381939194019411942194319441945194619471948194919501951195219531954195519561957195819591960196119621963196419651966196719681969197019711972197319741975197619771978197919801981198219831984198519861987198819891990199119921993199419951996199719981999200020012002200320042005200620072008200920102011201220132014201520162017201820192020202120222023202420252026202720282029203020312032203320342035203620372038203920402041204220432044204520462047204820492050 Your details Name (optional) Phone number Email address Is a response required? Please note that we won’t contact you about your compliment or suggestion and will pass this feedback on to the relevant office for acknowledgement or business improvement initiatives. Yes No The Department of Foreign Affairs and Trade (DFAT) will collect, use and disclose the personal information you include on this feedback form for the purposes of responding to your feedback, as well as assessing and managing the delivery of DFAT's passport services. We can’t verify your feedback unless we collect this information. We’ll store your personal information on a secure electronic database and we’ll destroy it once it’s no longer required for these purposes. See our Privacy Policy for further information regarding how DFAT handles your personal information.
