News

  1. From 1 January 2019, increased passport fees will apply:

    • 10-year passport for persons aged 16 and over - $293

    • 5-year passport for children under 16 years and persons aged 75 and over - $148

    • emergency passport overseas - $184

    • replacement passport - $184

    • priority processing fee - $215

    • adult overseas surcharge - $132

    • child overseas surcharge - $64

    Article date: 
    17 December 2018
  2. Passport Offices in Australia will be closed on 25, 26 December 2018 and 1 January 2019.  On these days, passport clients in Australia with urgent travel needs due to the death or serious illness of an immediate family member overseas should call APIS on 131232 for assistance.

    Please remember an additional fee is applicable for priority service.

    From 17 December 2018 until 4 January 2019 passport offices will be operating with reduced staff and some services will not be available.

    Passport Offices in Australia will resume all normal services on Monday 7 January 2019.

    Check what services will be available.

    Article date: 
    26 November 2018
  3. The Australian Passport Office, in cooperation with Australia Post, has implemented a Passport RAPID service whereby passport clients needing an urgent appointment to lodge their passport application can do so at selected Australia Post outlets in all capital cities. 

    Passport RAPID applications will be delivered to the Passport Office the same day they are lodged. Get all the details on Passport RAPID.

    Article date: 
    22 November 2018
  4. Australia Post have advised a truck transporting mail items in central Queensland has caught fire and no mail was able to be recovered.  This has impacted mail services in Barcaldine, Blackwater, Capella, Clermont, Emerald, Ilfracombe, Jericho, Longreach, Springsure, Tieri and Winton

    Australia Post have not confirmed whether any passport applications or completed passports have been destroyed in the fire, but if you reside in one of the above locations and have recently lodged a passport application, or are expecting a completed passport to be delivered to you, please call APIS on 131232 for further information.

    Article date: 
    15 November 2018
  5. Passports are an important part of proving your identity.  The information used by travel agents and airlines is based on some of the information on the bio-page (photo page) of your passport. 

    If someone had access to your passport number and name, these details in themselves would be insufficient to obtain another passport in your identity.  DFAT has a range of robust controls in place to ensure that Australian travel documents are only issued to individuals with an entitlement, including sophisticated facial recognition technology.

    If you believe your identity has been compromised please contact IDcare or the Australian Cybercrime Online Reporting Network (ACORN). These sites will provide information on cyber security and keeping your identity safe. The Attorney General’s department have information in relation to protecting your identity and what to do if your identity has been stolen.

    If you still feel unsure, you can renew your passport at any time. Your new passport will have a new passport number but you will need to pay the current renewal fee.

    Find out more about Passport Fraud.

    Article date: 
    31 October 2018