1. In Australia, passport services are operating normally, although in Victoria there may be some impacts to Australia Post, and to visit the Melbourne Passport Office for any reason you need to phone us first on 131 232 to make an appointment.

    Protecting all of our customers and staff is a high priority for us. When you’re at a passport office, please practice good hygiene and social distancing by covering your mouth when you cough or sneeze, and keeping at least 1.5 metres away from other people. Please don’t enter a passport office if you’re meant to be in self-isolation.

    Local restrictions are constraining our capacity to provide passport services overseas. Some Australians overseas may find it hard to lodge passport applications. Staff at Australian diplomatic and consular missions are doing all they can to assist those most in need. For the latest information, monitor the website and social media channels of your nearest Australian mission.


    Article date: 
    11 August 2020
  2. From 1 January 2020, increased passport fees will apply:

    • 10-year passport for persons aged 16 and over - $298
    • 5-year passport for children under 16 years and persons aged 75 and over - $150
    • emergency passport overseas - $187
    • replacement passport - $187
    • priority processing fee - $218
    • adult overseas surcharge - $134
    • child overseas surcharge - $65
    Article date: 
    19 December 2019
    • Monday to Friday: 8.00 am to 9.00 pm (AEST)

    Please note: If you are calling about a passport application, it usually takes about 3 weeks from date of lodgement to receive your passport in Australia. Priority passport applications take 2 business days plus delivery.  If this is not quick enough check out our Passport RAPID service.

    We can't provide specific information on the day you will receive your passport. All general answers to passport questions can be found on this website.

    Article date: 
    25 September 2019