Travel related documents

In the limited situations where a passport is unavailable or unnecessary, an Australian travel-related document may be issued to enable a person to travel.

Travel-related documents available to Australian citizens include Documents of Identity and Provisional Travel Documents.

Travel-related documents available to non-citizens living in Australian  include Convention Travel Documents (Titres de Voyage) and Certificates of Identity.  In rare and compassionate circumstances, citizens of a Commonwealth country who cannot obtain a travel document from their country of nationality may be issued with a Document of Identity.

Travel-related documents for Australian citizens

Document of Identity: Norfolk Island

Until 30 June 2016, Australian citizens travelling between Norfolk Island and the Australian mainland must present either a passport or a Document of Identity (DOI).  DOIs for travel to and from Norfolk Island are issued free of charge and are valid for up to three years.

To obtain a DOI for travel between Norfolk Island and the Australian mainland, you must complete an Application for an Australian Passport form and lodge it in person at an Australia Post outlet or the Office of the Administrator of Norfolk Island.

Provisional Travel Document

A Provisional Travel Document (PTD) is generally issued in an emergency situation overseas to enable an Australian to travel to the nearest passport-issuing authority. 

To obtain a PTD, you should contact the nearest Australian diplomatic mission or consulate  to discuss your individual circumstances.

Travel-related documents for non-citizens including asylum seekers, refugees and stateless persons

For help in understanding the information below, or to ask questions, you can phone the Australian Passport Information Service (APIS) on 131 232.  Select option zero (0) to be connected with an operator.

If you need interpreting assistance please phone the Translating and Interpreting Service (TIS) National on 131 450. TIS will then arrange an interpreter in the language you speak and transfer your call to APIS at no cost to you. 

You will also need to call APIS to make an appointment to lodge an application for a travel-related document.

Convention Travel Document

A Convention Travel Document (CTD), also known as a Titre de Voyage, may be issued to a non-Australian citizen who is living in Australia and holds a protection visa issued on refugee grounds by the Australian Government or who can present evidence of refugee status issued by the United Nations (UN) in accordance with the UN Convention relating to the Status of Refugees 1951 and its 1967 Protocol.

A CTD is usually valid for one or two years and cannot easily be replaced if it expires or is lost, stolen or damaged while you are outside Australia.

Certificate of Identity

A Certificate of Identity (COI) may be issued to a non-Australian citizen who is about to leave Australia and is stateless, or is unable to obtain a travel document from their country of nationality, or holds a protection visa issued on complementary grounds by the Australian Government.

If you are stateless, you will need to show evidence that a government or the UN has determined that you are stateless in accordance with the UN Convention relating to the Status of Stateless Persons.  Australian visa documentation showing your nationality as stateless is not sufficient to confirm statelessness in accordance with the UN Convention.

You should also provide evidence of your intended travel, such as a draft itinerary or a quotation for travel bookings.  We strongly advise you not to finalise or pay for travel arrangements until you receive your travel document.

If you are applying for a COI because you are unable to obtain a travel document from your country of nationality, you will need to show evidence of this.

A COI is usually valid for 12 months only and cannot easily be replaced if it expires or is lost, stolen or damaged while you are outside Australia.  A COI ceases to be valid if you return to your country of nationality and are eligible to obtain a valid travel document from that country.

Applying for a Convention Travel Document or a Certificate of Identity

To obtain either a Convention Travel Document (CTD) or a Certificate of Identity (COI), you must complete an Application for Certificate of Identity or Convention Travel Document (PC5) form and lodge it in person at an Australian passport office (not Australia Post), with the relevant fee.

With your application, you must include identity documentation and a record of your current visa status using one of the following:

  • Document for Travel to Australia (DFTTA) issued at the time you first travelled to Australia
  • Visa Evidence Card (also known as a PLO56)
  • Visa Entitlement Verification Online (VEVO) printout 
  • Department of Immigration and Border Protection (DIBP) visa grant letter, or
  • ImmiCard

Information on visas is available from the Department of Immigration and Border Protection www.border.au .

Your travel document

If we issue you with a CTD or a COI, we will ask you to sign a letter stating that you understand the terms of its issue and acknowledging that you are responsible for advising the Department of Immigration and Border Protection (DIBP) of your new travel document so that your visa can be updated.

Depending on the type of visa you hold, you may need to seek approval to travel from DIBP before departing Australia.  Check with DIBP to ensure that you do not breach the travel conditions of your visa and risk its cancellation.

See more Information on temporary protection visa holders seeking DIBP's approval to travel.

See more information on permanent protection visa holders.