How long does it take?
You should allow approximately three weeks to receive a new passport.
You can help minimise processing time by ensuring when you lodge your application you provide everything we need.
If you need your passport in a hurry, you can use our priority processing service for an extra fee. With priority service, the turnaround time includes two business days for our processing and additional time for delivery and handling.
What does it cost?
An ordinary passport, valid for ten years, costs $254. Persons aged 75 and over can choose to apply for a five-year passport for half the cost ($127).
The priority processing fee is $127.
Other fees may apply.
The application process
- Complete the application form
- Collect all your citizenship and identity documents
- Get your passport photos
- Ask a guarantor to sign your form and photos
- Lodge your passport application in person
- Allow approximately three weeks to receive your new passport
1. Complete the application form
2. Collect all your citizenship and identity documents
You must present your full Australian birth certificate or Australian citizenship certificate when you lodge your application.
If you were born in Australia on or after 20 August 1986, you must present your full birth certificate and additional documents as evidence of your Australian citizenship
In addition, you must bring supporting identity documents that show your photo and your current residential address.
3. Obtain passport photos
You need to provide two identical colour photos that are no more than six months old. The photos must meet particular requirements. We recommend you check the requirements before you have your photos taken and ensure the person taking the photos understands these requirements. Please do not attach the photos to your application form as this can damage them if not attached correctly.
4. Choose a guarantor to endorse your application form and one of your photos.
Your guarantor must be an Australian citizen aged 18 or older, who has known you for at least 12 months.
5. Lodge your passport application in person
You must lodge your application in person. Remember to take along your original identity documents, which will be sighted and returned to you at the time, your endorsed photos, and the means to pay the fee(s).
Lodge your application at an Australia Post passport agency.
If you need priority processing, call the Australian Passport Information Service on 131 232 to make an appointment to lodge your application.
How do I get help?
Browse this website for more detailed information.
Call the Australian Passport Information Service helpline on 131 232 to talk to an expert.
Check Australia Post's website for information about passport agencies where you can collect paper forms, lodge applications and pay fees.Start your application online now