Lodging a passport application

How to lodge an application or application checklist

All passport applications must be lodged in person. This includes online application checklists.

A child's passport application must be lodged by a parent or a person with parental responsibility for the child. Child applicants aged 16 or 17 must also attend but children under 16 are not required to do so. If you are lodging a child's application, you must present proof of your own identity that has a photo, signature and residential address.

Where to lodge an application or application checklist

Australia

In Australia, lodge your passport application at a participating Australia Post outlet. Visit www.auspost.com.au or call Australia Post on 137 678 to find the nearest outlet that will accept your application. Some post offices require you to make an appointment to lodge a passport application; some accept walk-ins.

If you need to travel urgently for unforeseen compassionate reasons, you can lodge your application at an Australian Passport Office. You will first need to make an appointment by calling the Australian Passport Information Service (APIS) on 131 232.

Overseas

If you are overseas, contact your nearest Australian diplomatic and consular mission  for details of how to lodge your application, including fees in local currency and payment methods.

What you need to know before you lodge

When you lodge your application, you may be asked some questions to verify that the information you have provided is complete and correct.

You must present the original documents required to support your application; they will be copied and returned to you on the spot.

If you are presenting your current valid passport as proof of your citizenship and identity, it will be physically cancelled and can no longer be used.

Your passport photos will be checked to ensure they are of an acceptable standard.

To complete lodgment, you will be asked to pay the relevant passport fee(s).

Adult passport application

  • Sign your application or application checklist in black pen
  • Bring two identical colour photos less than six months old and write your name on the back of one photo. If you are using a full paper application form, the back of the other photo needs to be endorsed by your referee/guarantor
  • Bring your current or most recent Australian passport if you have one. If you do not bring your valid passport it will be considered lost or stolen
  • Gather all the original documents you need to support your application: for example,  a full Australian birth certificate, proof of citizenship, citizenship certificate, any records relating to change of name, and proof of identity. If you apply using the new online application, the application checklist will list all the documents you need to present.

Child passport application

  • Ensure the application is completed and that the parent's declaration has been signed in black pen by the person lodging the application
  • Check, if the child is 10 years of age or older, that they have signed the application in black pen
  • If you are unable to provide evidence of full parental consent for the child to be issued with a passport, check what supplementary form(s) you may need to complete and bring when you lodge the application
  • Gather all the original documents you need to support the application: for example, full Australian birth certificate, proof of citizenship citizenship certificate, court orders.
  • Bring the child's current or most recent Australian passport if they have one. If you do not bring their valid passport it will be considered lost or stolen. 
  • Bring two identical colour photos, less than six months old, and ensure one of these has been endorsed on the back by the child's guarantor
  • Bring proof of your own identity that has a photo, signature and residential address

If we need additional information after lodgment, we will contact you.

If you need interpreting assistance in order to lodge your passport application, you can bring a family member or a friend with you. Alternatively, an interpreter can be arranged through the Translating and Interpreting Service TIS National at no cost to you. If you are deaf, or have a hearing or speech impairment, assistance can be made available through the National Relay Service.

  • TTY users phone 133 677 then ask for 131 232
  • Speak and listen users phone 1300 555 727 then ask for 131 232
  • Internet relay users connect to the  National Relay Service then ask for 131 232