Travel-related documents

In limited situations where a passport is unavailable or unnecessary, an Australian travel-related document may be issued to enable a person to travel.

Travel-related documents available to Australian citizens include Documents of Identity and Provisional Travel Documents.

Travel-related documents available to Australian residents who are non-citizens include Convention Travel Documents (Titres de Voyage) and Certificates of Identity. In rare and compassionate circumstances, citizens of a Commonwealth country who cannot obtain a travel document from their country of nationality may be issued with a Document of identity.

Travel-related documents for Australian citizens

Document of Identity

Australian citizens travelling between Norfolk Island and the Australian mainland must present either a passport or a Document of Identity (DOI). DOIs for travel to and from Norfolk Island are issued free of charge and are valid for up to three years.

To obtain a DOI for travel between Norfolk Island and the Australian mainland, you must complete an Application for an Australian Passport form and lodge it in person at an Australia Post outlet or the Office of the Administrator of Norfolk Island.

Provisional Travel Document

A Provisional Travel Document (PTD) is generally issued in an emergency situation overseas to enable an Australian to travel to the nearest passport-issuing mission.

To obtain a PTD, you should contact the nearest Australian diplomatic mission or consulate to discuss your individual circumstances.

Travel-related documents for non-citizens including asylum seekers, refugees and stateless persons

For help in understanding the information below, or to ask questions, you can phone the Australian Passport Information Service (APIS) on 131 232. Select option zero (0) to be connected with an operator. If you require interpreting assistance, tell the operator who will arrange this at no cost to you. You will also need to call APIS to make an appointment to lodge an application for a travel-related document.

Convention Travel Document

A Convention Travel Document (CTD), also known as a Titre de Voyage, is issued to a non-Australian citizen who is resident in Australia and holds a refugee or protection visa issued by the Australian government or can present evidence of refugee status issued by the United Nations (UN) in accordance with the UN Convention relating to the Status of Refugees 1951 and its 1967 Protocol.

You must complete an Application for Certificate of Identity or Convention Travel Document (PC5) form and lodge it in person at an Australian passport office (not Australia Post), with the relevant fee. To qualify for a CTD, you would normally hold a Complementary Protection visa, a Temporary Protection visa, a Humanitarian visa or a Resolution of Status (851) visa. You must include with your application identity documentation and a record of your current visa documentation in one of the following documents:

  • Document for Travel to Australia (DFTTA) issued at the time you first travelled to Australia,
  • Visa Evidence Card (also known as a PLO56),
  • Visa Entitlement Verification Online (VEVO) printout,
  • Department of Immigration and Border Protection (DIBP) visa grant letter, or
  • ImmiCard.

A CTD is valid for two years only and cannot easily be replaced if it expires or is lost, stolen or damaged while you are outside Australia.

If you are issued with a CTD, you will be asked to sign a letter stating that you understand the terms of its issue, and acknowledging that you are responsible for advising the Department of Immigration and Border Protection of your new travel-related document so that your visa can be updated.

Certificate of Identity

A Certificate of Identity (COI) is issued to a non-Australian citizen who is about to leave Australia and is stateless, or is unable to obtain a travel document from their country of nationality.

Each application for a COI is assessed against your current individual circumstances, including your Australian visa category, your nationality and your reason for travel. You must complete an Application for Certificate of Identity or Convention Travel Document (PC5) form and lodge it in person at an Australian passport office (not Australia Post), with the relevant fee. You must include with your application a record of your current visa status, identity documentation and evidence of your intended travel such as a draft itinerary or a quotation for travel bookings.

If you are stateless, you need to provide evidence that a government or the United Nations (UN) has determined that you are stateless in accordance with the UN Convention relating to the Status of Stateless Persons. Australian visa evidence showing your nationality as stateless is not sufficient to confirm statelessness in accordance with the UN Convention.

To qualify for a COI, you would normally hold a Complementary Protection visa, a Temporary Protection visa, a Humanitarian visa or a Resolution of Status (851) visa. Your current visa documentation would be recorded in one of the following documents:

  • Document for Travel to Australia (DFTTA) issued at the time you first travelled to Australia,
  • Visa Evidence Card (also known as a PLO56),
  • Visa Entitlement Verification Online (VEVO) printout,
  • Department of Immigration and Border Protection (DIBP) visa grant letter, or
  • ImmiCard.

If you hold a different category of visa from those listed above, you will need to provide evidence that you cannot obtain a travel document from your country of nationality.

A COI is valid for 12 months only and cannot easily be replaced if it expires or is lost, stolen or damaged while you are outside Australia. A COI ceases to be valid if you return to your country of nationality and are able to obtain a valid travel document from that country.

If you are issued with a COI, you will be asked to sign a letter stating that you understand the terms of its issue, and acknowledging that you are responsible for advising the Department of Immigration and Border Protection of your new travel-related document so that your visa can be updated.