News

Save yourself time and get your passport application right on the first go. Use our 5 step guides for:

• how to get an adult passport
• how to get a child passport

These guides step you through the passport application process and let you know what supporting documents to provide.

As part of our commitment to protect your personal information, we've introduced multi-factor authentication on all AusPassport accounts. 

You’ll need to add this extra layer of security to your account next time you visit AusPassport.

Each time you sign in, you’ll enter your password and a unique code we send to your mobile number or email address to confirm it’s you.

We’ve also updated our terms and conditions and privacy policy to reflect the introduction of multi-factor authentication. 

You can find more information on our multi-factor authentication page. 

Some countries won’t let you enter if your passport shows any signs of damage. This means a small rip, mark or water stain can ruin your overseas holiday. 

Don’t let this happen to you! Check your passport for signs of damage before you travel.
 
Find out about damaged passports and how to replace one on our website.

 

This Reconciliation Week we’d like to shine a spotlight on the Indigenous artwork in our passport’s design.

Indigenous art has featured in Australia’s passport since 2009. 

Our latest passport features elements from two renowned Aboriginal artworks. 

The watermark security feature is based on Uta Uta Tjangala’s painting, Yumari (1981). 

Motifs from Michael Nelson Jagamara’s painting, Possum and Wallaby Dreaming (1985), appear throughout the passport.

You can find out more about the Indigenous artworks in Australia’s passport on our website.

The Department of Foreign Affairs and Trade (DFAT) is aware of a cyber incident impacting Firstmac. 

Firstmac’s investigation into the cyber incident has found the personal details of a number of their clients were compromised, including Australian passport numbers.    

Firstmac is contacting impacted individuals directly and continues to investigate the matter to determine the full extent of the cyber-attack.    

Affected Australian passports are still safe to use for international travel. Your passport number cannot be used to obtain a new passport. Robust controls are used to protect passports from identity takeover, including sophisticated facial-recognition technology.  

See our page on protecting against scams and identity theft for more advice on how to safeguard your personal information.  

You can also seek help from IDCARE, a not-for-profit organisation that specialises in providing advice and support to Australians on how to respond to identity theft.     

More advice on what you can do to protect yourself and your family from cyber security incidents is available on the Australian Cyber Security Centre’s (ACSC) webpage at: www.cyber.gov.au.