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  2. 2020 passport fees

    From 1 January 2020, increased passport fees will apply:

    • 10-year passport for persons aged 16 and over - $298
    • 5-year passport for children under 16 years and persons aged 75 and over - $150
    • emergency passport overseas - $187
    • replacement passport - $187
    • priority processing fee - $218
    • adult overseas surcharge - $134
    • child overseas surcharge - $65
    Article date: 
    19 December 2019
    Read more about 2020 passport fees

  3. Call centre operating hours

    • Monday to Friday: 8.00 am to 9.00 pm (AEST)

    Please note: If you are calling about a passport application, it usually takes about 3 weeks from date of lodgement to receive your passport in Australia. Priority passport applications take 2 business days plus delivery.  If this is not quick enough check out our Passport RAPID service.

    We can't provide specific information on the day you will receive your passport. All general answers to passport questions can be found on this website.

    Article date: 
    25 September 2019
    Read more about Call centre operating hours
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