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  1. In Australia, passport services are operating normally, although the impacts of the pandemic are causing significant delays to Australia Post delivery services around the country.

    Protecting our customers and staff is a high priority for us. When you’re at any passport office, please practice good hygiene and social distancing by covering your mouth when you cough or sneeze, and keeping at least 1.5 metres away from other people. Local state and territory health directions may mean that you have to wear a mask when you're in a passport office. Please don’t enter a passport office if you’re meant to be in self-isolation.

    Local restrictions are constraining our capacity to provide passport services overseas. Some Australians overseas may find it hard to lodge passport applications. Staff at Australian diplomatic and consular missions are doing all they can to assist those most in need. For the latest information, monitor the website and social media channels of your nearest Australian mission.

    Article date: 
    10 June 2021
  2. Has your passport been gathering dust in a sock drawer?  With quarantine-free travel to New Zealand now a reality, it’s time to brush it off and check that it’s still current.

    If your passport has expired, or if it’s going to expire soon, the best way to renew it is by starting online.  You can also prepare applications online for other family members. Lodge your application at any participating Australia Post outlet.  Need to know more?  Check out our 7 step guide and COVID-19 passport information.  For travel advice, visit Smartraveller.

    Article date: 
    30 April 2021

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