Australian passport services in the United Kingdom have changed as the Australian High Commission in London transitions out of the UK national lockdown. See the High Commission’s website for more information.Article date:12 April 2021
If your passport has been lost or damaged in a recent storm, flood, bushfire or other natural disaster, you may be eligible for a free replacement. Call us on 131 232 for more information.Article date:25 March 2021
In Australia, passport services are operating normally, although the impacts of the pandemic are causing significant delays to Australia Post delivery services around the country.
Protecting our customers and staff is a high priority for us. When you’re at any passport office, please practice good hygiene and social distancing by covering your mouth when you cough or sneeze, and keeping at least 1.5 metres away from other people. Local state and territory health directions may mean that you have to wear a mask when you're in a passport office. Please don’t enter a passport office if you’re meant to be in self-isolation.
Local restrictions are constraining our capacity to provide passport services overseas. Some Australians overseas may find it hard to lodge passport applications. Staff at Australian diplomatic and consular missions are doing all they can to assist those most in need. For the latest information, monitor the website and social media channels of your nearest Australian mission.Article date:17 February 2021