In Australia, passport services are operating normally, although there may be some impacts to Australia Post.
Protecting all of our customers and staff is a high priority for us. When you’re at a passport office, please practice good hygiene and social distancing by covering your mouth when you cough or sneeze, and keeping at least 1.5 metres away from other people. Please don’t enter a passport office if you’re meant to be in self-isolation.
Local restrictions are constraining our capacity to provide passport services overseas. Some Australians overseas may find it hard to lodge passport applications. Staff at Australian diplomatic and consular missions are doing all they can to assist those most in need. For the latest information, monitor the website and social media channels of your nearest Australian mission.Article date:7 April 2020
Passport offices will be closed from Good Friday 10 April 2020 to Easter Monday 13 April 2019 inclusive. If you need urgent passport services over that period because of a compassionate or compelling need to travel, contact us on 131 232.Article date:6 April 2020
If your passport has been lost or damaged in bushfires, you may be eligible for a free replacement. Call us on 131 232 for more information.Article date:2 January 2020