Don’t try to find it through the main login page. Instead, resume the application here. Use the PIN you received at the start of the application process. Because of changes to our systems, the application will not be available after 20 June. Please make sure to finish it by then.Article date:17 May 2018
Callers to the Australian Passport Information Service are currently experiencing longer than usual wait times.
A number of strategies are being implemented to reduce call wait times over the coming weeks. We regret and apologise for any inconvenience this may cause.Article date:14 February 2018
We no longer make the 66-page "frequent traveller passport".
Instead we offer a cheaper replacement passport option...Article date:15 January 2018