News

  1. Passports are an important part of proving your identity.  The information used by travel agents and airlines is based on some of the information on the bio-page (photo page) of your passport. 

    If someone had access to your passport number and name, these details in themselves would be insufficient to obtain another passport in your identity.  DFAT has a range of robust controls in place to ensure that Australian travel documents are only issued to individuals with an entitlement, including sophisticated facial recognition technology.

    If you believe your identity has been compromised please contact IDcare or the Australian Cybercrime Online Reporting Network (ACORN). These sites will provide information on cyber security and keeping your identity safe. The Attorney General’s department have information in relation to protecting your identity and what to do if your identity has been stolen.

    If you still feel unsure, you can renew your passport at any time. Your new passport will have a new passport number but you will need to pay the current renewal fee.

    Find out more about Passport Fraud.

    Article date: 
    31 October 2018
  2. Glasses will not be allowed in new passport photos taken from 1 July 2018.

    This will further strengthen the integrity of the Australian passport.

    Research has shown that glasses adversely affect passport facial matching. Matching is more accurate without glasses.

    A limited exemption for medical reasons may apply where supported by a medical certificate.

    For more information
     

    Article date: 
    22 May 2018
  3. Australians should be aware of passport scams that request people to scan and email their passport details, or to apply for a new passport at no cost because of a security breach. These scams are attempts by scammers to trick you into giving out personal information and in some cases money.

    Article date: 
    13 December 2016