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Damaged passports
… . If you can’t go online, ask for a paper application form at a participating Australia Post outlet or Australian … diplomatic or consular mission overseas. complete a ‘ B11’ form that tells us when, where and how the damage happened … details from the photo page. Border authorities read this information electronically at passport control. It's unusual …
Last updated: Read more about Damaged passportsContact us
… to collect your passport. Feedback If you require information about an existing passport or passport … 131 232 for advice. Due to Australian privacy laws this information cannot be provided via an email request. If … mission . To comment on our services, use our feedback form . The inclusion of your telephone number may allow for …
Last updated: Read more about Contact usRefunds
… Fast Track (5-day processing) after we receive all the information requested to satisfy us of your identity and … claim. Please also include a completed Passport refund EFT form (PDF 65.04 KB) If your application is successful, we …
Last updated: Read more about RefundsReplacement passport
… If that’s not for you, just ask for a blank application form at a participating Australia Post outlet or by … diplomatic or consular mission . You need the same form as for first-time passport applicants. If the … an Australian diplomatic or consular mission for a blank form. If you need to pay a fee for your replacement …
Last updated: Read more about Replacement passportForeign documents
… a child passport applicant that’s only available in digital format (i.e. the issuing authority doesn’t provide a hard … country issued the document. Legalisation is always performed by the government of the country that issued the … diplomatic mission or consulate in Australia . This information is only about foreign documents that need to be …
Last updated: Read more about Foreign documentsIncomplete consent
… circumstances? In addition to the passport application form, you must also complete: a if the child’s birth … just the most recent order). Unless you’re completing a B10 form, you need to accompany the court orders with a to … a non‑consenting person or other persons for further information. What if there are pending legal proceedings? If …
Last updated: Read more about Incomplete consentNorthern Minerals Limited data breach
… has found the personal details of some of its current and former employees were compromised, including copies of … theft for more advice on how to safeguard your personal information. You can also seek help from IDCARE , a …
Last updated: Read more about Northern Minerals Limited data breachWestern Sydney University data breach
… has found the personal details of a number of their former and current students and staff were … theft for more advice on how to safeguard your personal information. You can also seek help from IDCARE , a …
Last updated: Read more about Western Sydney University data breachNatural disasters
… The process is simple. You don’t need an application form, just some basic information to confirm your identity and that you were in an …
Last updated: Read more about Natural disastersWe're aware of a scam targeting our customers
… malicious links and QR codes to try to get your personal information. If you get a suspicious email or text message … the sender do report it do delete the message. For more information, visit our protecting against scams and identity …
Last updated: Read more about We're aware of a scam targeting our customers