Photo Requirements

The easiest thing to do is to get your passport photo taken by a professional passport photo provider

  • Post offices
  • Professional photographers
  • Large chain stores with printing facilities
  • Many camera stores
  • Some pharmacies and chemists
  • Other established reputable businesses.

We recommend against the use of online passport photo services and mobile apps. You may be in danger of identity fraud.

We’ll attach your photos to the form when you lodge it. Don’t try this yourself, as you might damage them.

Acceptable Unacceptable
An acceptable passport photo
Acceptable
An example of a passport photo where the subject is turned too far to the side
Side on to camera
An example of a passport photo where the subject's hair is obscuring a portion of their face
 Hair obscuring face
An example of an acceptable passport photo
Acceptable
An example of a passport photo that has insufficient contrast between the subject and the background
Insufficient contrast
An example of a passport photo that doesn't have a plain background
Background not plain
An example of an acceptable passport photo
Acceptable
An example of a passport photo where the background is too dark
Background too dark
An example of a passport photo where the subject has a head covering that is obscuring their eyes
Eyes/edges of face obscured
An example of an acceptable passport photo
Acceptable
An example of a passport photo where the subject's eyes are not open. There is also a toy visible in the photo
Eyes not open/toy visible
An example of a passport photo of a child where a parent is also visible in the photo
Parent visible
An example of an acceptable passport photo
 Acceptable
An example of a passport photo where there is a reflection off the subject's glasses, which is obscuring their eyes
No glasses
An example of a passport photo where there are shadows on the subject and background
Shadows on image and background

Photo size and quality

This is what we require:

  • Two identical, good quality colour prints, less than six months old,
  • Not from an inkjet printer
  • No retouching of any kind (including removal of background, moles, wrinkles or scars).

Photos have to be 35mm to 40mm wide and 45mm to 50mm high. The size of the face from chin to crown can be up to a maximum of 36mm, with a minimum of 32mm.

Head coverings

If you usually cover your head for religious reasons, then you can wear the covering in your passport photo.

Religious head coverings have to be plain, without patterns (even small patterns), and be worn in a way that shows your face from the bottom of the chin to the top of the forehead.  The edges of your face on either side also have to be visible.

Jewellery and piercings

Jewellery can’t obscure any part of your face, especially the area around your eyes, mouth and nose. There can’t be any reflection from rings or studs.

Glasses

Glasses are not allowed in passport photos.

If you cannot remove your glasses for medical reasons, the frames can’t obscure your eyes and there can’t be any reflection from the lenses. Note: vision impairment alone is not an acceptable reason to wear glasses in a passport photo.

Hearing aids

If you usually wear hearing aids, you can wear them in your passport photo - this applies to adults, children, and infants.

Babies and infants

For infants (under three years of age), a photo with an open mouth is acceptable. The photo has to comply with all the other requirements. No other person or object can be visible in the photo.

Medical exemptions

If you can’t meet these photo guidelines because of a medical condition, you’ll need to show us a medical certificate or fill in a declaration form that explains why.

For more information, see our Brochure - Camera operator guidelines (PDF 358 KB)