News

Be prepared!

If you're planning an overseas trip, there's a couple of things you should do first:

Before you book travel, make sure your passport is travel ready - in good condition, won't expire soon and has at least 4 blank visa pages.

With travel and cultural advice on over 175 destinations, Smartraveller has all the information you need to plan your trip. Go to smartraveller.gov.au to find the latest information and subscribe for updates.

Article Date:
02 April 2024

Disruptions to Australia Post services in Western Australia

Due to flooding and severe weather, there are rail disruptions impacting passport deliveries to and from Western Australia. There is an estimated delay of 1-2 business days for most deliveries. 

You can get the latest delivery service updates on the Australia Post website. For tracking updates, visit auspost.com.au/track.

Western Australian residents who have had the delivery of their new passport delayed due to the rail disruptions, and have an urgent need to travel, should contact us on 131 232.

Article Date:
28 March 2024

Nissan data breach

The Department of Foreign Affairs and Trade (DFAT) is aware of a cyber incident impacting Nissan Oceania.

Nissan’s investigation into the cyber incident has found the data of 100,000 individuals was compromised, including approximately 170 copies and/or details of Australian and foreign passports.   

Nissan is contacting impacted individuals directly and continues to investigate the matter to determine the full extent of the cyber-attack.  

Affected passports are still safe to use for international travel. Your passport number cannot be used to obtain a new passport. Robust controls are used to protect passports from identity takeover, including sophisticated facial recognition technology. 

See our page on protecting against scams and identity theft for more advice on how to safeguard your personal information. 

You can also seek help from IDCARE, a not-for-profit organisation that specialises in providing advice and support to Australians on how to respond to identity theft.   

More advice on what you can do to protect yourself and your family from cyber security incidents is available on the Australian Cyber Security Centre’s (ACSC) webpage at: www.cyber.gov.au

Article Date:
19 March 2024

Australian passport details found on Dark Web

The Department of Foreign Affairs and Trade is aware that the details of a small number of Australian passports have been published on the Dark Web following a ransomware attack. 

The Australian Passport Office is contacting impacted passport holders. 

Valid passports affected by this attack are still safe to use for international travel. Your passport number cannot be used by someone else to obtain a new passport. Robust controls are used to protect passports from identity takeover, including sophisticated facial recognition technology. 

See our separate page on protecting against scams and identity theft for more advice on how to safeguard your personal information. 

You can also seek help from IDCARE, a not-for-profit organisation that specialises in providing advice and support to Australians on how to respond to identity theft.   

More advice on what you can do to protect yourself and your family from cyber security incidents is available on the Australian Cyber Security Centre’s (ACSC) webpage at: www.cyber.gov.au.  

Article Date:
15 March 2024

Inclusive gender markers

Did you know that Australia issues passports to sex and gender diverse customers? 

We can record your gender as ‘X’ if you don’t identify exclusively as either male or female.

While Australia recognises the gender X marker in passports, not all countries do. This may cause difficulties for gender X passport holders depending on your overseas destination.

Find more information about sex and gender diverse passports on our website. 

Article Date:
12 March 2024