Adult passport

You’ll need:

• documents proving your Australian citizenship
• your full and original Australian birth certificate, if born in Australia
• documents showing your photo, signature, and current address
• documents proving any change of name or gender
• 2 passport-sized photos that meet our photo guidelines.

If you were born overseas and your Australian citizenship document does not show your gender or place of birth, you must provide your birth certificate. If you can't provide your birth certificate, provide your foreign passport.

When you lodge your application, you must bring the original documents. All of your documents must be in English or translated in full by an approved translation service.

When you apply for a new passport, you need to find someone to confirm your identity. Depending on how you apply, this will be a guarantor or referee.

If you’re completing an online form, you need a ‘referee’. A referee doesn’t need to sign anything, but must be willing to confirm your identity if we contact them.

If you’re completing a paper form, you need a ‘guarantor’. The guarantor must sign section 11 of your application form and the back of one passport photo. They must use a black pen and write, 'This is a true photo of [your full name]'.

Referee and guarantor requirements

Your referee or guarantor must be an adult Australian citizen who has known you for more than one year. They must also have a current Australian passport with at least 2 years' validity, or be listed on the Australian electoral roll at their current address for at least 12 months.

They must not be:

• related to you by birth or marriage
• in a de facto or registered relationship with you
• living at the same address as you
• an Australian Passport Officer (including at overseas posts)
• an Australia Post employee.

Your application must include the details of your referee or guarantor, including their:

• full name
• date of birth
• daytime phone number
• Australian passport details or their address as it appears on the electoral roll.

You can complete your application form online or use a paper form from a post office.

Online form

You can fill in the form online, but you must print it and lodge it at a participating post office.

1. Go to our application portal(Opens in a new tab/window).
2. Complete the online form.
3. Download and print the completed form. When printing, use:
   1. A4 size paper
   2. portrait orientation
   3. black ink
   4. 'Fit to page/printable area' in your printer settings.
4. Gather your documents, including your completed form, passport photos, and original identity documents.
5. Lodge your application at a participating post office.

Paper form

1. Pick up a blank paper form from a post office – the adult passport application form is green.
2. Fill in the paper form.
3. Gather your documents, including your completed form, passport photos, and original identity documents.

Whether you complete an online or paper form, you need to lodge the application at a participating post office(Opens in a new tab/window). You also need to pay the fee.

Bring your completed application form, passport photos and original identity documents.

If you can’t lodge your application in person because you’re physically unable to do so, contact us.

If you’re in Australia and have a current passport, it will generally be cancelled when you lodge your passport application. This means you won’t be able to use it in connection with travel or identification.

Any remaining validity will not carry over to your new passport. Your new passport will be valid from the date it’s issued.

If you need to travel before you get your new passport, contact us.

Routine processing

Once you’ve lodged your passport application, you can check its status(Opens in a new tab/window) using your application number.

Allow at least 6 weeks from lodging your application to get your new passport. To find out how long it might take to process your application, you can use our  passport timeframe estimator.

Faster processing

If you need your passport quickly, you may be eligible for faster processing for an extra fee.

There are 2 options for faster processing:

1. Priority (2-day processing) service: we process your application within 2 business days of receiving it.
2. Fast Track (5-day processing) service: we process your application within 5 business days of receiving it.

Your application must be complete, including all supporting documents, to qualify for faster processing.

Delivery and collection

When your passport is ready, we’ll send it by Registered Post.

We'll email you a Registered Post tracking number when we send your passport. We'll also send you an SMS asking you to check your email. Once sent, your passport should arrive in about a week.

If you need your passport sooner, you can choose to pick it up from your nearest passport office.

For more information, see Delivery and passport collection.

You can complete an online form or a pre-filled paper form.

Paper renewal forms are not available at post offices. See below for how to get one.

Online form

You can complete the form online, but you must print it and lodge it at a participating post ofrice.

1. Go to our application portal(Opens in a new tab/window).
2. Complete the online form.
3. Download and print the completed form. When printing, use:
   1. A4 size paper
   2. portrait orientation
   3. black ink
   4. 'Fit to page/printable area' in your printer settings.

Paper form

1. Call us to get a pre-filled paper form. We can post it to you or email it to you to print at home.
2. If we email the form, print it using:
   1. A4 size paper
   2. portrait orientation
   3. black ink
   4. 'Fit to page/printable area' in your printer settings.
3. Fill in the paper form.

You’ll need 2 passport-sized photos that meet our photo guidelines. With a black pen, write your full name on the back of one photo.

Gather any supporting documents requested by us. This includes the passport you’re renewing. You’ll need to bring these with you when you lodge your passport application.

You don’t need a referee or guarantor to renew your passport. You also don't need to provide your identity documents.

Whether you complete an online or paper form, you need to lodge the application at a participating post office(Opens in a new tab/window). You also need to pay the fee.

You’ll need to bring:

• the passport you're renewing
• your passport photos
• your completed application form
• any supporting documents requested by us.

If you’re in Australia and have a current passport, it will generally be cancelled when you apply to renew it. This means you won’t be able to use it for travel or identification.

Any remaining validity will not carry over to your new passport. Your new passport will only be valid from the date it’s issued.

If you can’t lodge your application in person because you’re physically unable to do so, contact us.

Routine processing

Once you’ve lodged your passport application, you can check its status(Opens in a new tab/window) using your application number.

Allow at least 6 weeks from lodging your application to get your renewed passport. We advise against travelling outside of Australia while your renewal is being processied. If your current passport is cancelled, you could get stranded overseas.

Faster processing

If you need your passport quickly, you may be eligible for faster processing for an extra fee.

There are 2 options for faster processing:

1. Priority (2-day processing) service: we process your application within 2 business days of receiving it.
2. Fast Track (5-day processing) service: we process your application within 5 business days of receiving it.

Your application must be complete, including all supporting documentation, to qualify for faster processing.

Delivery and collection

When your passport is ready, we’ll send it by Registered Post.

We'll email you a Registered Post tracking number when we send your passport. We'll also send you an SMS asking you to check your email. Once sent, it should arrive in about a week.

If you need your passport sooner, you can choose to pick it up from your nearest passport office.

For more information, see Delivery and passport collection.