Adult – quick guide to applying for a passport

How long does it take?

You should allow approximately three weeks to receive a new passport once the application is successfully lodged.

You can help reduce processing time by ensuring that you provide all documents as required.

If you need your passport in a hurry, you may be able to use our priority processing service for an extra fee. With priority service, the turnaround time includes two business days for our processing plus delivery.

What does it cost?

See our our passport fees.

The application process

  1. Complete the application form
  2. Collect all your citizenship and identity documents
  3. Get your passport photos
  4. Choose a guarantor / referee
  5. Lodge your passport application in person
  6. Allow approximately three weeks to receive your new passport

Complete the application form

Save time by starting your application online and print it for lodgement. Alternatively, call our helpline on 131 232 to discuss your application requirements.

Are you applying online? Check out our Online application quick guide.

Collect all your citizenship and identity documents

To qualify for a passport, you need to confirm your Australian citizenship and prove your personal identity, using original documents.

You must present your full Australian birth certificate or Australian citizenship certificate when you lodge your application or application checklist.

If you were born in Australia on or after 20 August 1986, you must present your full birth certificate and additional documents as evidence of your Australian citizenship.

In addition, you must bring supporting identity documents that show your photo and your current residential address.

Get your passport photos

You need to provide two identical colour photos that are no more than six months old. The photos must meet particular requirements. We recommend you check the requirements before you have your photos taken and ensure the person taking the photos understands these requirements.

Please do not stick the photos to your application form or application checklist as this can damage them if not attached correctly.

Choose a guarantor/referee and obtain their identifying information for the application

Your guarantor/referee must be an Australian citizen aged 18 or older, who has known you for at least 12 months but who is not related to you and does not live with you.

See guarantor/referee for further information on what the referee is required to do for you to complete your application.

Lodge your passport application in person

You must lodge your application or application checklist in person.

Remember to take along your:

  • application or application checklist
  • photos
  • citizenship and identity documents. These documents will be copied and returned to you on the spot.
  • payment

If applying online, the citizenship and identity documents you need will be listed on your application checklist. These documents will be copied and returned to you on the spot.

Lodge your application or application checklist at a participating Australia Post outlet. You may need to book an appointment.

If we require additional information after lodgment, we will contact you between 8am-6pm Monday-Saturday and 9am-6pm Sunday.

How do I get help?

Can't find what you're looking for on the website, call our helpline on 131 232.

Check Australia Post's website for information about passport agencies where you can collect paper forms, lodge applications and pay fee.

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