How to get an adult passport

7-step guide

Step 1: Gather original documents

Unless you qualify for streamlined renewal of a previous passport, you’ll generally need:

You’ll need details from these documents to complete your application.

You’ll also need to bring the documents when you lodge your application. We’ll return the documents to you on the spot. Don’t bring copies – we only accept originals.

Step 2: Ask someone to be your referee or guarantor

Unless you qualify for streamlined renewal of a previous passport, you’ll need a referee or a guarantor.

If you use our online service and apply in Australia, you nominate a referee. In other situations, you nominate a guarantor.

  • A referee (for online applications in Australia) doesn’t need to sign anything, but must be willing to confirm your identity if we contact them.
  • A guarantor (in other situations) has to sign section 11 of your application form and endorse the back of a passport photo by writing 'This is a true photo of (your full name)' and signing in black pen.

Your referee or guarantor:

  • must be an adult Australian citizen who has known you for more than a year
  • cannot be any kind of relative, or in a de facto relationship with you, or living at the same address as you.

For your application, you’ll need your referee’s or guarantor’s full name, their phone number, and either their current Australian passport details or the address at which they’ve been on the electoral roll for the past 12 months.

If you’re applying overseas, your guarantor can be someone with a current Australian passport, or a person of any nationality who’s employed in an approved occupational group. To find out about approved occupational groups, check with the Australian diplomatic or consular mission where you’ll be lodging the application.

Step 3: Complete your application

Going online is the easiest way to do this. Our system guides you through the questions to help you get the answers right. More than 70 per cent of passport applicants use our online service.

If going online is not an option for you, just ask for a blank application form at a participating Australia Post outlet or an Australian diplomatic or consular mission. For streamlined renewal without going online, call us on 131 232 or contact an Australian diplomatic or consular mission. We’ll confirm that you qualify, and send you a pre-filled form by mail or by email.

If you have problems with our website, or just want to know more about how it works, see our Website advice and troubleshooting guide.

Step 4: Print your application

If you apply online in Australia, our system will generate an application checklist (JPG 100KB).

  • You need to print the checklist.
  • The checklist tells you all the original documents to bring when you lodge it (see Step 6 below).

If you apply online overseas, our website will generate a completed application form (JPG 166KB) for you.

  • You need to print the form. If you’re in a country that doesn’t use A4 paper, set your printer to ‘scale to printable area’.
  • To see which original documents to bring when you lodge the form, read through the instructions at Step 1 above.

Step 5: Get passport photos

Make sure they comply with our photo guidelines.

Step 6: Lodge your application and pay the fee

Lodge your application and pay the passport fee at a participating Australia Post outlet or an Australian diplomatic or consular mission.

In some locations, you may need to book an appointment.

Bring your application checklist or form, your photos, and whatever original documents you need.

Step 7: We’ll tell you when your passport is ready

When your passport is ready, we’ll send you an email.

Allow about three weeks to receive your passport after you lodge the application.

If you’re in a hurry, we have options for urgent applications.

See also: