25 March 2021
If your passport has been lost or damaged in a recent storm, flood, bushfire or other natural disaster, you may be eligible for a free replacement. Call us on 131 232 for more information.
There is scheduled system maintenance on the Online Passport Application Service (AusPassport) from 6:00pm - 11:00pm AEST Sunday 8 June 2025. You won't be able to use the system or check the progress of your passport application in the Status Tracker during this time. We apologise for any inconvenience.